Vinted Users Express Frustration Over Sizing Changes
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to review their products and manually change the size when needed, which has left users frustrated.
Measurement Approach Updates
Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the platform withdrew an update to its shipping options after backlash from users.
